As COVID-19 has made colossal changes in the way we live and work, organizations across the world is battling with varied challenges. Some of these changes or even challenges have brought in positive impact for the businesses. However, majority of the enterprises is worried or have no clue about the next step to be taken to overcome the challenges that is impacting adversely on the business.
As partnered with the leading enterprise solution provider, Microsoft; IAX SERVICES is responsible to share insights to the functionalities of Microsoft Dynamics 365 applications, that could help you in eliminating the difficulties for now and forever. Also, to improve operational efficiency, productivity, and sales growth for lifetime.
1. Always available on-service to respond to customer queries and changes in real-time:
Dynamics 365 Customer Service and Field Service applications combined helps to connect with customers at all touchpoints, trained virtual agents for responding to simple high-volume requests. Dynamics 365 integration with mixed reality and IoT tools assists field services technicians to a great extent. It also helps in touch less or decreased touch during servicing.
2. Digital Selling: Enhance Engagement and Retain Customers
Currently there is a rapid increase in eCommerce sales and people around are keeping an eye on all kind of digital advertisements. Also, due to COVID-19, many companies lack the ability to engage with customers face-to-face. As a result, sellers and customers may have difficulty visualizing products and services and understanding how best to engage with one another during the crisis.
Microsoft Dynamics 365 Commerce application capabilities like personalized customer experience, online and offline access to the complete product catalog, AI driven recommendations etc. helps to provide a satisfying buying experience to customers.
Dynamics 365 Marketing application allows for customized email campaigns, multi-channel marketing campaigns etc. helps to create a consistent image about your product or entity.
IAX SERVICES – Microsoft Dynamics 365 Partner UAE (Dubai, Sharjah, Abu Dhabi) | Qatar | Oman | KSA
The capabilities of Dynamics 365 to strengthen and improve your business is literally endless. Employing an official Dynamics 365 partner pulls vast benefits for your business. Being the Microsoft Dynamics 365 partner in UAE, KSA, Qatar, Oman and other countries, we help our clients to unleash the complete potential of the application. Our experienced dynamics 365 consultants provides customized service understanding the exact requirements of your business. For more details email to sales@iax-services.com
