In the new world of hybrid work, organizations should have a solution that enables more flexibility in how people work. The entire organization must run as one business, though it has remote branches. Microsoft helps organizations achieve this goal with the powerful combination of Dynamics 365 and Microsoft Teams.
With Dynamics 365 and Microsoft Teams, your teams across departments can connect, communicate, and collaborate on business processes, irrespective of where, and how they are working.
If your business is operating anywhere in MENA region and if you plan to strengthen communication and collaboration with the integration of Dynamics 365 and Microsoft Teams, you can get the support from valued Microsoft Partners in UAE, Saudi Arabia, Qatar, Oman, Bahrain, Jordan, Pakistan, etc.
Backed by Microsoft Gold Partner certification, IAX SERVICES has the proven track record in transforming enterprises with Dynamics 365 and Microsoft 365 applications.
Cross-organizational collaboration
When you decide to form a hybrid workplace strategy, you must consider some collaboration essentials, so your employees can work as one team, everywhere.
The work must connect everyone, across every business department
In the hybrid work model, seamless collaboration helps businesses to broaden networks. Dynamics 365 users can search and find information from anywhere within the organization – between sales and marketing, finance, commerce, and customer service.
Dynamics 365 users can invite Microsoft Teams to collaborate on business records in the flow of Teams chat or channel. This enables every user in the enterprise to participate and improve business activities, without needing to switch from their current work engagement.
Many leading companies across the world are taking advantage of this powerful combination of Dynamics 365 and Microsoft Teams for seamless collaboration.
Users must be able to connect in every place
Besides meeting live on video, users should be able to share records, or other work-related documents with any skilled professional in the organization in the flow of work in Dynamics 365.
Now enterprises can enable asynchronous collaboration by including chatbots in the flow of work. The new chatbot capabilities in Dynamics 365 Human Resources can streamline employee and HR manager communication. Employees can check their leave balance and submit leave requests from within Teams. HR managers and employees can collaborate on HR tasks from anywhere, anytime, all within the flow of work.
Collaboration should go beyond the office
The integration of Dynamics 365 and Microsoft Teams not only enables easier communication with close teams and networks, but also enhances interaction with distant networks. This combination brings every network closer together so that the people in the distant network can access information to solve customer issues.
For example, in the retail sector, it is important to have precise product and stock info handy to keep retail stores running efficiently. The integration of Dynamics 365 Commerce with Microsoft Teams enables sales teams to engage better with customers while getting in touch with experts in Teams, in real-time.
Now field technicians can connect with experts and information in real-time even from the remote locations with the integration between Dynamics 365 Field Service, Remote Assist and Microsoft Teams.
Saint-Gobain, the leading manufacturers of building materials, uses Dynamics 365 Remote Assist with HoloLens and Teams to help its employees analyze and solve equipment problems in its factories worldwide.
Deliver personal experiences
In addition to improving cross-functional collaboration, the combination of Dynamics 365 and Microsoft Teams, enable employees to deliver personalized experiences to end customers. Virtual events remain an important method for engaging with customers.
You can host virtual events on Microsoft Teams from within Dynamics 365 Marketing. Several marketing activities are automatically created to strengthen participants. Users can then customize content based on how they plan to deliver experiences.
As the working nature continues to evolve, it is important for your business to bring people, processes, and insights together. The capabilities mentioned above – embedded into Dynamics 365 and Teams – will help teams across business work together from anywhere seamlessly.
The combination of Dynamics 365 and Microsoft Teams provides a more collaborative environment. Your business can ensure success and growth with IAX SERVICES – one of the best Microsoft Dynamics 365 Partner UAE, Saudi Arabia, Qatar, Oman, Bahrain, Jordan, Pakistan, etc.
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